At QuicSnacks, we’re committed to getting your snacks to you as quickly as possible. Here’s what you need to know about our shipping and delivery:

• Dispatch Time: Once your order is confirmed, we aim to ship it within 24 to 48 working hours. Your tasty treats should reach you within 4-5 business days from the day they’re dispatched.

• Peak Season Delays: During busy holiday seasons or special sales periods, you might experience a bit of delay. We appreciate your patience and promise we’re working hard to get your snacks to you!

• Delivery Charges: Orders under ₹599 will have a ₹50 delivery fee. For orders above that amount, shipping is on us!

• Delivery Timeframes: Delivery times can vary depending on your location and product availability. Keep in mind, delivery estimates start from the dispatch date, not when you place your order.

• Cancellation After Dispatch: Once your order is on its way, it can’t be canceled. Please note, if an order is canceled post-dispatch, a ₹50 cancellation fee will apply.

• Defective Items: If you receive a defective product, please reach out to us at support@quicsnacks.com. We’ll handle one complaint per order for replacements or refund.

• Customs and Duties: For our domestic customers, state duties might apply and these can be unpredictable. If duties are refused, the cost of the goods or return shipping charges will be applied.

 

SECTION 1: Track Your Snack Adventure

Excited to see where your QuicSnacks are? Once your order is on its way, we’ll send you tracking details straight to your email or WhatsApp, so you can follow your snacks every step of the way!

How to Track:

• Email: Check your inbox or messages for your tracking info.

• Log In: Head over to your account and use the AWB number to see your order’s journey.

Got any questions or need a hand with tracking? We’re here for you!

Email: support@quicsnacks.com

WhatsApp: 9520436665

Keep an eye out for your delicious delivery and enjoy the journey with QuicSnacks!

 

Section 2: Order Cancellation Policy

Need to Cancel Your Order? Here’s How:

• Customer Cancellations: If you change your mind, no worries! Just let us know within 5 hours of placing your order. Drop us a message on WhatsApp or shoot us an email at support@quicsnacks.com to cancel.

• Perishable Items: For orders that include perishable goodies, if you request a cancellation after dispatch, you’ll be responsible for the cost of those items.

• Company-Initiated Cancellations: Occasionally, we might need to cancel an order due to pricing errors or unforeseen issues. If that happens, we’ll issue a full refund and notify you right away.

• Delivery Failures Due to Customer Error: If there’s a hiccup with delivery because of incorrect address details or if you’re unavailable, additional re-delivery charges will apply.

 

Processed Orders: Once your order is in the processing stage and gearing up for shipment, it’s too late to cancel.

We’re here to make sure your experience with QuicSnacks is as smooth as possible. Thanks for understanding our policies!